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Malene Glintborg Jewellery
2200 Copenhagen N
The webshop is open, but it might take longer before your orders are shipped. No orders will be shipped from friday 17th. to friday 24th. og july. From there on orders will be sent if I have them ready in the shop. if not and it has to be made for you, it can take up to 4 weeks before it is ready for shipping. If you are in doubt and need to know when you can have your piece, please sent me an email at email@example.com or for a faster reply sent a text to +45 28340341. I will be back in the workshop to make jewellery for you monday 10.th of august.
have a great summer!
orders will be shipped within 4-10 working days.
all jewellery pieces are handmade in the local workshop. this means that that most pieces are made when ordered – especially for you. we do our very best to ship asap, but some things might take a little longer to produce. do you have a special deadline do not hesitate to get in contact
We ship worldwide
Your order will be delivered to the address you supply when placing an order at the webshop.
All prices are inclusive of Danish VAT (25%) but if you buy outside EU the tax will be deducted. there might be tax and custom fees added when it enters your country.
shipping fee within DK is 35DKK. we use dao as a courier. standard delivery will be home delivery but if you prefer a postal shop pick up place please note it in the comment field
shipping fee in the EU is 70 dkk and outside eu 120 dkk
you are always welcome to chose pick up in the store in jægersborggade copenhagen. then you also have the chance to see where your piece is made and meet the designer
International orders will normally be delivered within 5-14 business days. Deliveries to some countries may extend further than
two weeks due to customs.
You can pay by VISA, VISA Dankort, MasterCard and JCB.
The amount will be drawn from your account as soon the order has been dispatched. All our prices are specified in DKK and Euro and include 25% VAT, unless the product has been purchased from outside Europe. All payment information is entered through an encrypted and secure SSL line. Only PBS can read your payment information.
Question about deliveries?
We will be delighted to help you, please contact us at firstname.lastname@example.org
Sale of Goods Act shortage rules apply to all purchases made on www.maleneglintborg.com. When you shop here, you have the 24-month warranty, which means that you either get your product replaced, repaired, refunded or a reduction in price, depending on the situation. Ofcourse the complaint has to be justified, and the defect must not be caused by incorrect use.
If you discover any problems with your product, please complain as soon as possible. Please send your product to:
Malene Glintborg Jewellery
2200 Copenhagen N
It would be a great help if you describe the problem as detailed as possible.
Exchange & returns
Exchanges and returns can be done within 14 days after receiving the goods. The returned items must be in an unused and undamaged condition in their original packaging.
How to return?
In case of returns and exchanges please contact us minimum 14 days before returning any items at email@example.com.
The return shipping cost is paid by the customer. When we have received the item and approved the return, we will credit your account you assigned in the e-mail sent to our customer service.
We cannot guarantee that the colours shown on the website exactly reflect the colours of the actual products. The colours seen on our website will partly depend on the colour reproduction on your computer screen.
To complete your order we need several information about you; your name, your address, your telephone number and email address. Due to the Danish Bookkeeping Law we have to keep a record of this data for the next 5 years. All your data is 100% safe and will not be shared with any other parties. According the Danish Personal Data law you always have the right to the knowledge about which information is kept.
Gold plated and oxidized jewelry will loose its specific surface by time and the silver will reveal itself – especially on rings where the wear is persistent. The oxidized surface might even wear of within weeks and the gold plate within month. The gold on the gold plated jewelry is 22 carat and rings gets a double layer. Keeping it a way from water and moist and storing it in an airtight bag might prolong the goldplating
If you are interested in high resolution photographs of the products and/or press photography for publishing we will be delighted to send you copies. Click here for our imagebank or send an e-mail to firstname.lastname@example.org
All rights reserved © Malene Glintborg. Copying is prohibited.